(방탄소년단(BTS)Golden Disk Awards)
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ByTheR Worldwide Shipping Information
1. Economy shipping (K-Packet by Air) : 7 to 20 business days (Partial Tracking Available)
Economy shipping service only available under 2kg. For over 2kg parcel, we send expedited.
2. Expedited shipping (DHL/EMS) : 3-9 business days (Full Tracking Available)
EMS : Asia(Taiwan, China, Hongkong, Japan etc) Canada, Russian Federation, Brazil.
DHL : USA, Most of European Countries, Part of Mid-East Asia. (Israel, Saudi Arabia)
* Shipping fee will be calculated by destinations and weights of products.
* Usually 1~2 business days for handling and preparing. If your order is delayed for over 5 business days, We will send your parcel through EMS/DHL free of charge.
* You can check your shipping status in the 'ORDER' menu. Tracking information may be available 1~2 business days after shipment is sent from South Korea.
* Though Most of the packages will not be charged for customs border taxes. However, custom tax is the buyer's responsibility.
* If the delivery is returned because of the customer's absence, he should pay for the return fee.
We guarantee your satisfaction. If you’re not happy with your purchase, you can simply return the item and get a refund. RETURN ADDRESS - Please note that we are from an Asian country, so the sizes run smaller than normal US/Euro sizes.
Items need to be returned within 14 days since you receive the parcel and should be in original condition.
We will issue a refund excluding the shipping fee. But if the mistake is ours, we will be glad to give a full refund. All delivery fees related to refunds/exchanges should be paid by the buyer.
NAME : ByTheR
Address : 4F, 383, Cheonggyecheon-ro, Jongno-gu, Seoul, SOUTH KOREA
Phone : +82-10-4368-7774, Post code : 03117
Please mark shipments as a GIFT and Low value (less than $50) for low taxes
Every member who wants to return items should return it by EMS or any air shipping method that provides tracking service ((If your return package get lost, we would not responsible for it).
When you are returning the package, Please leave a memo for us with the reason for exchanges/refunds and your ID or the order number.
- There might be a slight difference in measurement depending on how one measures(1cm~3cm).
- We highly recommend our customers to carefully check the size table and compare it with your own clothes for accurate sizing guide.
- Color might be different depending on the monitor's specification.
We guarantee your satisfaction. If you’re not happy with your purchase, you can simply return the item and get a refund.
- Please note that we are from an Asian country, so the sizes run smaller than normal US/Euro sizes.
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